How to work better

1. Do one thing at a time
2. Know the problem
3. Learn to listen
4. Learn to ask questions
5. Distinguish sense from nonsense
6. Accept change as inevitable
7. Admit mistakes
8. Say it simple
9. Be calm
10. Smile

Spotted on my Twitter stream last week and it settled into my head and kept echoing. Wonder if there is something to it? I know that the last one is one I practice, but not because it helps me work better, but because it takes fewer muscles to smile and when wrinkles eventually grace my visage, I would like them to echo the well worn tracks of smiles across my face.